Plan module
Easy plan design and programming
Premium rate tables by option, state, and designated time periods
"Quick copy" feature creates new plans from existing designs

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Enrollment module
Produces ID cards
Automates and tracks correspondence history
Incorporates COBRA event tracking and correspondence
Quick reference table for all accumulations

Provider and network module
Allows multiple provider-network associations
Multiple fee schedules for automated claims contract repricing
Special handling flag feature by provider

One-screen claims processing module
Accepts electronic claims submission
Incorporates multiple input edits
Separate menus for provider and member correspondence

Event tracking module
Electronic capture of all telephone customer service calls
Accesses system data and incorporates info into call record
Provides on-line tracking of all open events
Event reports by agent, group, time, and call reason