• A call will only be included in the data of the report if the call was received within the Effective Date Range(1 month max) specified by the user.
  • One page will be printed for each operator who has received calls within the Effective Date Range period, and the calls are grouped by date.
  • The last page of the report is a summary of the whole report, grouping all operators together, ordering the call totals by date.
  • If no Group ID is specified, the report will by default scan all groups to compile its data.